About Us

Thinking Green Video

Environmental Commitment Video

G – Great operations

• Be safe.
• Do it right the first time.

Great operations are important to make sure we are delivering the best service to our customers and to run our operations safely. Doing things right the first time helps from cost efficiency, safety and customer service, to missed pickups and reliable trucks.

R – Respected brand

• Have pride.
• Be clean. Be professional.

Our brand is everything a customer can experience about Waste Management: our people, uniforms, trucks, commercials, landfills, containers, service, driving – everything. A Respected brand helps us provide value to our shareholders, bring in new customers, and attract and retain committed employees. When we all take pride in what we do and show it through our everyday actions -- such as being friendly, clean and professional -- we contribute to a positive image of our brand.

E – Empowered employees

• Fix it. Fix it now.
• Have fun.

Having Empowered employees is important if we are going to be a best place to work.  That means employees who care about our customers and have the tools they need to take personal responsibility for fixing any problem they encounter.

E – Engaged customers

• Prefer us.
• Recommend us.

We want to be the waste solutions provider of choice for our customers.  To do that we need to have engaged customers.  This means that our customers aren’t just satisfied, but are loyal.  As a part of the WM team, we have to work together to make our customers prefer us, and even better, recommend us to others.

N – Neighbors of each other and our environment

• Treat everyone with dignity and respect.
• Protect the environment.

At WM we want to be good neighbors of each other and our environment.  We all do this by treating our fellow employees and the communities where we live and work with dignity and respect, and by protecting the environment on and off the job.

Culture

Business Ethics and Diversity at Waste Management
Waste Management is strongly committed to upholding ethical standards and promoting diversity and inclusion. All employees and others performing work on behalf of the company are expected to adhere to the laws and regulations that apply to their work activities and demonstrate ethical behavior in all their decisions and interactions.

The Objectives of Business Ethics and Diversity are to:
•Create an environment where employees understand standards of ethical conduct & abide by those standards
•Develop and sustain a culture where diversity is valued and to treat all employees with respect.
•Allow employees to confidentially or anonymously communicate breaches in ethical or inclusive behavior without fear of retribution.
•Supply training to educate employees on Waste Management standards of, and commitment, ethical conduct, diversity and inclusion
Current Ethics and Diversity Initiatives Include:
•Ensure each and every employee is in possession of a current and relevant Code of Conduct, entitled "Focus on Integrity and Inclusion."
The code outlines the company's core values of honesty, respect, responsibility, citizenship, environmental stewardship and excellence, emphasizes the need for fair and honest business dealings in all aspects of the company's business, and provides general guidance.

Diversity

For more information contact:
email: Ethics and Diversity Department
phone: 713.512.6533

Business Ethics and Diversity at Waste Management

Waste Management is strongly committed to upholding ethical standards and promoting diversity and inclusion. All employees and others performing work on behalf of the company are expected to adhere to the laws and regulations that apply to their work activities and demonstrate ethical behavior in all their decisions and interactions.

The Objectives of Business Ethics and Diversity are to:

• Create an environment where employees understand standards of ethical conduct & abide by those standards
• Develop and sustain a culture where diversity is valued and to treat all employees with respect.
• Allow employees to confidentially or anonymously communicate breaches in ethical or inclusive behavior without fear of retribution.
• Supply training to educate employees on Waste Management standards of, and commitment, ethical conduct, diversity and inclusion

Current Ethics and Diversity Initiatives Include:

• Ensure each and every employee is in possession of a current and relevant Code of Conduct, entitled "Focus on Integrity and Inclusion." The code outlines the company's core values of honesty, respect, responsibility, citizenship, environmental stewardship and excellence, emphasizes the need for fair and honest business dealings in all aspects of the company's business, and provides general guidance.

Careers