·        Motivated, personable business professional with a successful track record of management and small business ownership.  Proficient in Microsoft Word, Excel and Outlook with a talent for mastering new technology, including industry-specific software.  

·        Diplomatic and tactful with colleagues and customers at all levels, having managed both union and non-union personnel.  Accustomed to handling sensitive, confidential records.  

·         Demonstrated history of producing accurate, timely reports meeting the requirements of regulatory agencies and industry standards.  

·        Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences.